About The Client
A medical technology services company that provides telemedicine and vertically integrated telemonitoring solutions to healthcare institutions and professionals for diagnosing and treating ailments in the comfort and privacy of the patients’ homes.
The Problem
Our client was interested in building a web-based application to facilitate seamless video consultations between healthcare professionals and patients while allowing the providers to order diagnostic tests and write prescriptions through the platform.
The company approached the team at IntelliSource Technologies with the task of developing a flexible and highly configurable application that would act as a virtual office for doctors and healthcare professionals, facilitating seamless online consultations and long-term care for the patients. The company was looking for a secure and HIPAA-compliant solution.
Key Challenges
- Building a highly configurable online scheduling engine to allow healthcare service providers to enter their availability schedule
- Allowing service providers to write orders for diagnostic tests and prescriptions from available templates during live consultations
- Helping patients schedule consultations with suitable healthcare professionals according to their convenience
- Maintaining the records of patient’s healthcare in a secure way
The Solution
Based on the requirements of the client, IntelliSource Technologies built a holistic web application that mimicked the experience one has at their doctor’s office. The software solution provided healthcare professionals with the option of managing their patients through seamless virtual consultations. It also helped them provide long-term care to their patients while cutting down the operational overheads.
The web application allowed patients to enter their medical history and store their electronic medical records while ensuring data privacy and security. It helped the patients schedule virtual consultations online by choosing from a wide range of service providers based on their specializations, credentials, and availability. Moreover, healthcare professionals could exchange messages with the patients, maintain consultation notes, and write prescriptions from a single unified platform.
Here are some important features of the software solution offered to the client:
Simplified Appointment Scheduling
The software provided healthcare professionals with a scheduling engine to put their availability schedules up, allowing patients to avail themselves of their services.
24/7 Prescriptions and Test Reports
The web application helped healthcare professionals write personalized prescriptions for their patients and view previously-written prescriptions and test reports on a 24/7 basis.
High Data Security And Compliance
The proprietary audio/video engine helped patients and healthcare professionals interact with each other in a secure environment. The HIPAA-compliant platform also facilitated a secure exchange of Protected Health Information (PHI).
Communication Engine
The software solution facilitated long-term patient care by incorporating a messaging software allowing patients and healthcare service providers to communicate with each other without facing any delays or hassles.
The Benefits
Unique Telemedicine Solution
Our team of professionals helped the client build a unique telemedicine solution. The solution allowed the company to diagnose patients for sleep-related illnesses and recommend personalized treatment plans for the same.
Virtual Doctor Visits
The software solution helped the client overcome geographical barriers by facilitating virtual doctor visits. This allowed service providers with end-to-end solutions for diagnostic and holistic treatment of patients nationwide through virtual visits.
Reduced Operational Costs
The online self-scheduling software built by our developers helped the client bring down its operational costs by reducing personnel needed to administer the product.
Technologies Used
